Buddies Community Care Limited
07999 16 17 18
1. Introduction
At Buddies Community Care Limited (“we”, “our”, or “us”), we are committed to protecting the privacy and personal data of our clients, caregivers, staff, website visitors, and partners. This Global Privacy Notice outlines how we collect, use, store, and share your personal information, and your rights in relation to that data.
We comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), EU GDPR, Data Protection Act 2018, HIPAA (where applicable), and other relevant international standards.
2. What Data We Collect
Depending on how you interact with us, we may collect the following types of personal data:
路 Identity & Contact Information: Name, address, phone number, email address, date of birth.
路 Health Information (clients): Medical conditions, care needs, prescriptions, emergency contacts.
路 Employment Data (staff and caregivers): CVs, background checks, references, work history, training.
路 Website & Technical Data: IP address, browser type, time zone, location, and cookies.
路 Communication Data: Inquiries, emails, feedback, and service-related messages.
3. How We Use Your Information
We use your data for the following purposes:
路 To provide and manage home care services.
路 To communicate with you about your care, employment, or inquiries.
路 To comply with legal and regulatory requirements.
路 To improve our website and services.
路 To ensure safety, quality, and compliance in service delivery.
4. Legal Bases for Processing (UK/EU)
We process your data based on one or more of the following:
路 Your consent.
路 The need to perform a contract (e.g., care or employment agreement).
路 Our legal obligations (e.g., safeguarding, tax, employment law).
路 Our legitimate interests, provided these do not override your rights.
5. Data Sharing and Disclosure
We only share personal data with trusted third parties when necessary, such as:
路 Health professionals involved in your care.
路 Regulatory bodies (e.g., CQC, ICO).
路 Payroll, HR, and background check service providers.
路 IT and website hosting providers.
We ensure all third parties meet appropriate data protection standards.
6. International Data Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
路 Standard Contractual Clauses (SCCs).
路 Transfers to countries with adequate data protection laws.
7. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, and in accordance with:
路 Legal and regulatory requirements.
路 Our internal policies and contractual obligations.
8. Your Rights
You have the right to:
路 Access your personal data.
路 Correct or update inaccurate information.
路 Request deletion of your data (where applicable).
路 Object to or restrict certain types of processing.
路 Withdraw consent at any time (where processing is based on consent).
路 Lodge a complaint with the Information Commissioner鈥檚 Office (ICO) or your local data protection authority.
9. Data Security
We use robust physical, administrative, and technical safeguards to protect your data from unauthorized access, loss, or misuse. These include:
路 Encrypted communications (SSL/TLS).
路 Access control and staff training.
路 Regular security audits and updates.
10. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings. Please refer to our [Cookie Policy] for more details.
11. Contact Us
If you have any questions, concerns, or requests related to your data, please contact:
Email: [Insert email address] Phone: 07 999 16 17 18 
Buddies Community Care Limited
12. Changes to This Notice
We may update this Privacy Notice from time to time. Changes will be posted on our website, and where appropriate, you will be notified directly.
Your privacy matters to us. We are committed to being transparent, respectful, and responsible with your data.
