Buddies Community Care Limited

1. Introduction

Buddies Community Care Limited (‘we’, ‘our’, ‘us’) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Buddies Community Care Limited Registered in England and Wales No. 14729098 Registered Office PAUL STREET, LONDON, EC2A 4NE. Email: hello@buddies.care

Telephone: 07999161718 Registered with the Information Commissioner’s Office (ICO) – Registration No. ZB695542

3. What Information We Collect

We may collect and process personal details, health and care information, next of kin and emergency contact details, financial and billing information, employment and training records, and safety-related recordings (if applicable).

4. How We Collect Your Information

We collect information directly from you, your family or representatives, health professionals, or other organisations involved in your care.

5. Why We Process Your Data

We use your personal information to deliver safe and effective care, meet legal and regulatory obligations, manage staff and business operations, and communicate with relevant parties. Our lawful bases include consent, contract, legal obligation, and legitimate interests.

6. Sharing Your Information

We may share data with health and social care professionals, regulatory bodies, payroll or accounting services, and authorised representatives. We will never sell or misuse your personal information.

7. How We Store and Protect Your Information

Information is securely stored on encrypted systems or in locked cabinets, accessible only to authorised staff. Records are retained according to legal retention periods (typically 8 years for care records).

8. Your Rights

You have the right to access, correct, or delete your data, withdraw consent, and object to processing. To exercise these rights, contact [insert data protection contact email]. Complaints can be made to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.